See Which User Texted or Triggered Workflow

4 votes

I have a couple VAs. If someone triggers the wrong workflow in the contact flow history, I like to know which teammate to train or yell at.

I cannot see how to tell currently. Maybe it is possible from a different screen, but it needs to be available from the contact screen.

Under consideration Suggested by: Ryan Garrison Upvoted: yesterday Comments: 0

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